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NEW Office Hours: Monday - Wednesday: 7:00am-4pm; Thursday: 7:00 am-4:30 pm; Friday: 7:00 am-12:30 pm.  Recycling: Thursdays only, 7:15 am - 4:15 pm.  
Address: 1925 Ridgeway St. Hammond, WI 54015    
Main Line: 715-796-7000 | Report an Outage: 800-924-3407 | Digger's Hotline: 811 or 800-242-8511
* New number for Pay-by-Phone:  855-938-3613

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Capital Credit Refunds will be applied to Nov. 1 bills

Friday | October 1, 2021
All News

Capital Credit Refund Applied billAt the Sept. 8 meeting, SCEC’s Board of Directors approved the retirement (payment) of $878,630 in capital credits to all members who paid for electricity from SCEC in 2001 and 2018. These capital credit refunds will appear on your Nov. 1 bill.

When you sign up to receive electric service from SCEC you become a member of our electric cooperative. Co-ops operate to provide a service at cost. Excess funds, known as margins, are allocated and annually refunded as capital credits to members based on how much they paid during a year.

Capital credits are like a huge pie: Each eligible co-op member gets a piece of pie based on how much energy they used during the year and how much they paid for it. A residential member whose monthly bill is relatively modest will get a small piece of the pie, but larger industrial members who pay thousands of dollars each month receive a bigger piece.

ATTENTION: Do you have MORE THAN ONE active electric account with SCEC? READ THIS!

Your Capital Credit Refund will be applied to your OLDEST account on your bill dated Nov. 1, 2021, unless you request otherwise.

If you have more than one active account as of Nov. 1, 2021, and would like your Capital Credit Refund applied to a single account OTHER than the oldest account – or if you are not sure which account is your oldest/primary – please contact the SCEC Billing Team no later than Friday, Oct. 15 at 3:30 p.m.:

•  Complete the online Primary Account Designation Request / Inquiry form

•  Email billing@scecnet.net

•  Call 715-796-7000, Option 4

If you would like your Capital Credit Refund distributed among multiple accounts, you will need to contact us AFTER the bill credit appears on your November bill. We do not have the ability to automate the credit to be applied to multiple accounts for each member’s specific request(s) and need your permission/approval to determine how to apply each year’s refund.

Inactive members will receive a check in the mail.

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St. Croix Electric Cooperative

1925 Ridgeway St. | PO Box 160
Hammond WI 54015

Telephone: 715-796-7000

Pay by Phone: 855-938-3613

Office Hours:

  • Monday-Wednesday: 7:00 am - 4:00 pm;
  • Thursday: 7:00 am - 4:30 pm;
  • Friday: 7:00 am - 12:30 pm

Recycling Hours: Thursday: 7:15 am to 4:15 pm

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©2025 St. Croix Electric Cooperative. A Touchstone Energy Cooperative.

  • My Account
    • SmartHub
    • Pay My Bill
    • Read My Bill
    • Energy Assistance
    • Budget Billing
    • Capital Credits
    • Operation Round Up
  • My Electric Service
    • Start, Stop or Transfer Service
      • New Construction
    • Service Rules and Regulations
    • Price List
    • Tree Trimming
    • Electric Rates
      • Rate Schedules Summary
      • Tariffs and Rates Book
  • Energy Solutions
    • Water Heaters
    • Rebates
    • Load Management
      • Metered Load Management Service
      • Load Management Wiring Diagram
    • Home Energy Efficiency Assessments
    • EV Charging
    • Solar - Community
      • Sunflower 1
    • Solar - Member Owned
  • Community
    • Medical Monitoring
    • Grants
    • e-Recycling
    • Community Calendar
    • Classified Ads
    • Career Opportunities
  • My Co-op
    • About Us
    • Board of Directors
    • Contact Us
    • News
    • Newsletter
    • Scholarships
      • Youth Leadership Conference
      • High School Senior Scholarships
      • Lineworker Scholarships
      • Non-Traditional Scholarships
    • Unclaimed Funds List
    • Bylaws